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Support

RealProEdge.com has a wealth of information in this section including frequently asked questions and documentation on many of the features found here at RealProEdge. Below you will find important information on the various RealProEdge email services offered.

Frequently Asked Questions


Download Full FAQ Document


FAQ Index
Categories:
Category: Billing Questions
  1. How do I pay for RealProEdge? / What is your payment methods and policies?
  2. How do I upgrade my account?
  3. How do I downgrade my account?
  4. How do I change the credit card being charged for my account?



  1. How do I pay for RealProEdge? / What is your payment methods and policies?
    You may pay for your account via: MasterCard, Visa, Discover, or American Express. You can edit your billing information by logging in here: - http://www.realproedge.com/real-estate-email/index.cfm/agent/support.billing Credit Card Processing Payments are processed approximately 5-7 days prior to the end of your current billing cycle. If your card is declined you will receive an email message with a link to resolve your payment. Failure to resolve your payment before the next billing cycle will result in a temporary suspension of services until payment is made.
    Category: Billing Questions


  2. How do I upgrade my account?
    We currently do not have an automated way to upgrade your account, but please contact us and we can upgrade your account immediately: support@realproedge.com
    Category: Billing Questions


  3. How do I downgrade my account?
    We currently do not have an automated way to change your account, but please contact us and we can help you: support@realproedge.com
    Category: Billing Questions


  4. How do I change the credit card being charged for my account?
    You can manager your billing at this URL: - Billing Admin
    Category: Billing Questions
 

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